Employees who feel like their voice is heard are four times more likely to do their best work, and companies who capture voice of the customer see higher revenues than those who don't.
Integrate your systems of record and automatically pull in meaningful signals from key functions of the business.
With regular pulse surveys, your employees and customers have a voice now, not a year from now.
Together, you have a continuous, real-time stream of signals that become leading indicators of the health of your team and business.
Cooleaf suggests actions to take - recognitions, professional development challenges and more - to drive engagement and value.
Quick, regular touches with your team give everyone a voice, and allow you to understand and act on sentiment in real-time. Customize surveys and send company-wide, within individual teams, and to customers.
Cooleaf then takes it to the next level by recommending actions based on feedback received, creating a creating a flywheel of deep engagement: send a pulse survey, take action on results, measure engagement, and repeat.
Cooleaf plugs directly into tools your teams use every day, like Salesforce and Zendesk, to bring in signals from your data. Set up milestone signals to track leading indicators of success, and Cooleaf will automatically reward your people when they hit them.
A focus on leading indicators breaks up seemingly insurmountable goals into smaller, easier to achieve pieces, and gives your team the ability to run in short-term sprints. Managers get a clearer picture of success with real-time performance feedback.