“With Cooleaf, we went from 59% of our Customer Experience team hitting weekly benchmarks to 71%. Once we started publicly recognizing our CX team, people really started to see the outcome, and then that’s when we started to see improvements.”
10 Reasons Why You Should Celebrate Customer Service Teams [+ Free Mini Activity Planner]
Shower your Customer Service teams with love with these ideas for a week-long celebration.
How Best-In-Class Companies Make Employees Feel Valued
Creating a space where your employees feel valued is one of the most important things you can do as a leader. In this guide, we'll discuss how to ensure that your employees know how much you appreciate them and how to maintain their loyalty long into the future.
How Freshly motivated and engaged a fast-growing customer experience team across the globe
Freshly is one of the fastest growing food tech startups and the largest fresh prepared meal delivery service in the country