"Companies with actively engaged employees significantly outperform other companies on crucial performance outcomes like safety, turnover, and customer ratings, and see 21% higher profitability"
Measure results company-wide, across teams, office locations, or departments and get proactive on deepening engagement with your teams. See in real time: who needs coaching? Who is growing? Which rewards resonate the most? Giving your managers the tools to track, reward, and motivate their people results empowers them to engage more meaningfully with each person as a unique individual.
As Doug Conant, former Campbell's Soup CEO, said, "To win in the marketplace you must first win in the workplace." A positive employee experience translates to a positive customer experience.
You can also drive better results through your customer-facing teams by incentivizing them to improve retention rates, customer satisfaction, NPS, and up-sells. Check out how Freshly’s engagement strategy with Cooleaf resulted in measurable improvement in critical performance metrics across their global customer experience team.